NHTSA Complaint #11060700 — 1999 MERCURY GRAND MARQUIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11060700
Vehicle	1999 MERCURY GRAND MARQUIS
Component	ENGINE
Date of Incident	December 20, 2017
Date Filed	January 5, 2018
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT SHIFTED INTO REVERSE AND NOTICED STEAM COMING FROM THE HOOD. THE VEHICLE WAS THEN SHIFTED BACK INTO PARK AND TURNED OFF THE ENGINE. UPON OPENING THE HOOD, THE CONTACT NOTICED THAT A PART OF THE MANIFOLD WAS MISSING THE THERMOSTAT. THE CONTACT WAS UNSURE OF ANY WARNING INDICATORS ILLUMINATING. THE CONTACT WENT TO BILL MACDONALD FORD (1200 S CARNEY DR, ST CLAIR, MI 48079, (810) 329-6601) AND WAS INFORMED THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

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