NHTSA Complaint #11058533 — 2016 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11058533
Vehicle	2016 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	December 31, 2017
Date Filed	January 4, 2018
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR WAS PARKED OUTSIDE ON A VERY COLD DAY. CAME OUTSIDE TO FIND THAT THE REAR WINDOW HAD SHATTERED FOR NO APPARENT REASON. THIS CAR WAS TAKEN TO A WINDOW SERVICE EARLIER IN THE FALL FOR A MINOR MAINTENANCE ISSUE AS WAS TOLD BY THE TECHNICIAN THAT THIS WAS A REPLACEMENT WINDOW. I AM ONLY REPORTING THIS IN THAT THIS VEHICLE IS ONLY A 2016, YET THE REAR WINDOW HAS BROKEN OUT 2X SINCE ITS TIME ON THE ROAD. IN DOING SOME RESEARCH, THERE HAS BEEN PAST REPORTS OF THE FORD ESCAPE REAR WINDOW BREAKING OUT FOR NO APPARENT REASON.

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