NHTSA Complaint #11058438 — 2016 LEXUS RX350 UNKNOWN OR OTHER

Complaint Details

ODI Number	11058438
Vehicle	2016 LEXUS RX350
Component	UNKNOWN OR OTHER
Date of Incident	December 18, 2017
Date Filed	January 4, 2018
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I WAS DRIVING MY 2016 LEXUS RX 350 EXITING THE HIGHWAY WHEN I HEARD A LOUD BOOM. IT WAS LOUD LIKE A SHOTGUN. WE DIDN'T SEE OR FEEL ANYTHING HIT THE CAR, BUT THE NOISE WAS LOUD AND SCARY. SINCE THERE WAS NO OBVIOUS EVIDENCE OF ANYTHING, I CAREFULLY OPENED MY VISOR FOR MY SUNROOF TO SEE THAT MY SUNROOF HAD SHATTERED. IT JUST EXPLODED. NOTHING HIT IT OR FELL ON IT. THE SUNROOF WAS CONVEX LIKE IT EXPLODED AND NOT CONCAVE LIKE SOMETHING HAD FALLEN ON IT.

Related Complaints for the 2016 LEXUS RX350

Other UNKNOWN OR OTHER Complaints

#11406705 — April 6, 2021 — KNOCKING SOUND COMING FROM THE ENGINE AT ~50K MILES. TOOK IT TO A LEXUS SERVICE CENTER AND WAS INFORMED THAT THE SOUN...

#11404010 — March 20, 2021 — I WAS DRIVING DOWN HIGHWAY AND HEARD A LOUD EXPLOSION. I WAS VERY SHAKEN UP. IT WAS A SCARY EXPERIENCE. I WAS TRAVE...

#11340199 — July 19, 2020 — SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ABOUT 45MPH ON MY WAY TO WORK DURING A RAINSTORM AROUND 6:30AM ON APRI...

#11309736 — February 17, 2020 — WHILE I WAS DRIVING ON THE HIGHWAY AROUND 3:30 PM CST, MY VEHICLE SUNROOF JUST EXPLODED AND THE GLASS SHATTERED. THER...

#11286702 — December 3, 2019 — AFTER REPLACING BATTERY, THE GPS, AUDIO SYSTEM, HEAT CONTROLS, (ENTIRE DISPLAY IS BLANK) THE DEALER SAID THEY DON'T ...

Recent Complaints for the 2016 LEXUS RX350

#11397341 — WHEELS — February 22, 2021 — KELLY EDGE A/S TIRES WENT BALD AFTER 6100 MILES OF LIGHT CITY DRIVING.

#11389298 — ELECTRICAL SYSTEM — January 21, 2021 — RODENT DAMAGE TO THE ELECTRICAL WIRING HARNESS OF MY 2016 LEXUS RX 350 CAUSED BY LEXUS USING A SOY BASE COVERING ON T...

#11376944 — VISIBILITY/WIPER — November 29, 2020 — SUNROOF SPONTANEOUSLY SHATTERED

#11373770 — FUEL/PROPULSION SYSTEM — November 9, 2020 — THE VEHICLE WAS STALLING AND SPUTTERING AFTER DRIVING LESS THAN 0.1 MILE ON A CITY STREET. AFTER CONTACTING THE LEXUS...

#11360842 — VEHICLE SPEED CONTROL — September 23, 2020 — I REPORTED THE SPEEDOMETER ISSUE TO LEXUS CHANTILLY, VA WHEN I DROVE ON HIGHWAY FROM VA TO IN, THE LEXUS SPEEDOMETER...