NHTSA Complaint #11058300 — 2013 INFINITI G37 STRUCTURE:BODY

Complaint Details

ODI Number	11058300
Vehicle	2013 INFINITI G37
Component	STRUCTURE:BODY
Date of Incident	January 3, 2018
Date Filed	January 3, 2018
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY DRIVER'S DOOR WILL NOT OPEN WITH EITHER THE REMOTE OR THE KEY AT TIMES, ESPECIALLY WHEN IT GETS COLD. OTHER TIMES IF I GET IN, THE DOOR MECHANISM WILL NOT LATCH. AGAIN, THE REMOTE DOES NOT FIX THIS SO I TRIED THE LOCK BUTTON ON THE ARM REST. THAT WORKED BUT THEN I COULD NOT GET OUT. NOT SAFE IN THE EVENT OF A FIRE, FLOOD, OR ACCIDENT OF ANY KIND. I HAVE HAD TO CLIMB OVER MY CONSOLE AND I DO NOT THINK I SHOULD HAVE TO WITH A CAR THE CALIBER OF AN INFINITY. NO OTHER CAR I HAVE EVER OWNED HAS HAD THIS PROBLEM.

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