NHTSA Complaint #11533120 — 2013 INFINITI G37

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11533120
Vehicle 2013 INFINITI G37
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operating air bags the passenger seat would need to be replaced. The cost of the seat was 7,452.84 and the labor was 525.00. This repair was completed on 12/13/2021. It is now 7/18/23 and the passenger air bag light is now illuminated again. This repair is past the one year warranty. My wife is the only driver of this vehicle and rarely has anyone using the front passenger seat. There was a recall (number 08v522100) for this same issue fir 2007/08 G models. Please investigate this safety issue before someone is seriously injured due to this failure.

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