NHTSA Complaint #11057937 — 2015 JEEP RENEGADE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11057937
Vehicle 2015 JEEP RENEGADE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 21,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

ONGOING ISSUE, BUT TODAY I GOT IN MY JEEP AND ONCE AGAIN MY VEHICLE IS SHOWING THE TRANSMISSION AND CHECK ENGINE LIGHTS, WHEN I ATTEMPT TO PUT IT IN GEAR IT GOES OUT OF GEAR AND INTO NEUTRAL.. ON TOP OF THAT I'VE BEEN HAVING ISSUES WHERE THE POWER STEERING LIGHT WILL COME ON WHILE I'M DRIVING. MAKING IT DIFFICULT TO TURN/ MAINTAIN VEHICLE CONTROL. I EXPERIENCED PROBLEMS SUCH AS THE CAR 'JUMPING HARD INTO GEAR' AS MY HUSBAND PUTS IT; ALONG WITH IT TAKING OFF REALLY FAST, IT'S ALSO BEEN SOUNDING REALLY LOUD AND SHAKING WHEN IT REACHES SPEEDS UPWARDS OF 65 AND REFUSING TO CHANGE GEARS FROM TIME TO TIME... HOWEVER WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE JEEP HAS CHANGED ITS OWN GEARS STARTING ONLY A FEW MONTHS AFTER PURCHASING CAUSING IT TO MOVE INTO THE PORCH AND CAUSE SOME COSMETIC DAMAGE, THIS WAS OUR FIRST RECORDING OF THE ISSUE. WE TOOK IT IN AND THEY 'UPDATED THE CPU' AND IT WORKED OK FOR A FEW WEEKS BUT HAS CONTINUALLY RETURNED TO HAVING THESE FAULTS AND HAS ONLY BEGAN TO WORSEN.. SINCE THEN WE'VE HAD TO REGULARLY GO IN FOR 'UPDATES' REGARDING THE SAME ISSUES AND MISCELLANEOUS ISSUES SUCH AS POWER LOCKS/POWER WINDOWS NOT RESPONDING AND THE TRANSMISSION OVERHEATING.. JUST LAST YEAR, LITERALLY 1 YEAR AND 1 DAY AGO WHILE GETTING ON THE INTERSTATE THE CAR BEGAN TO START ITS 'DEATH WOBBLE' AND DRIVERS REAR AXEL SNAPPED, CAUSING THE FRONT TO FOLLOW.. MY KIDS WERE IN THE CAR WITH ME AND WHILE WAITING 2 MONTHS TO HAVE FIXED AND PAYING THE DEDUCTIBLE FOR SOMETHING THAT WAS JEEPS FAULT, HERE WE ARE AGAIN HAVING THE SAME PROBLEMS.. I HAVE FOUND SEVERAL INSTANCES OF OTHERS EXPERIENCING THESE ISSUES AND NOT ONLY FEAR FOR MY CHILDREN'S LIFE'S, BUT ALSO FEAR FOR THE SAFETY OF OTHERS ON THE ROAD. CAN WE FIX THESE ISSUES, OR AT LEAST SUPPLY ME WITH A VIABLE VEHICLE??

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