NHTSA Complaint #11057921 — 2014 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11057921
Vehicle	2014 FORD EDGE
Component	ENGINE
Date of Incident	May 21, 2017
Date Filed	January 2, 2018
Mileage	23,333 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD OF LAS VEGAS (660 N. DECATUR BLVD, LAS VEGAS, NV 89107), BUT WAS NOT DIAGNOSED. PREVIOUSLY, THE VEHICLE EXPERIENCED A POWER STEERING FLUID LEAK AND, WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A WHINING NOISE WAS PRESENT. THE POWER STEERING PRESSURE HOSE WAS REPLACED, BUT THE WHINING NOISE CONTINUED. ALSO, WHILE OPERATING THE VEHICLE, A FUEL ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,333.

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