NHTSA Complaint #11057899 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11057899
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 25, 2016
Date Filed	January 1, 2018
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

VEHICLE HAS BEEN INTO DEALER MULTIPLE TIMES FOR ISSUES WITH DOOR AND TAILGATE MECHANISMS FREEZING AND BECOMING INOPERABLE IN TEMPERATURES UNDER 32 DEGREES. DOORS WILL FREEZE AND 'LOCK' ME OUT OF THE VEHICLE -OR- THE DOORS WILL OPEN BUT NOT LATCH SHUT UPON CLOSING. FORD HAS ISSUED A RECALL FOR THIS WIDELY-KNOWN ISSUE, BUT MY VEHICLE'S VIN IS NOT INCLUDED. THE DEALER HAS BEEN GREAT AT EXPERIMENTING WITH VARIOUS PART REPLACEMENTS, BUT THEY HAVE RECEIVED LIMITED GUIDANCE FROM FORD IN ORDER TO SOLVE THIS PROBLEM FOR GOOD.

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