NHTSA Complaint #11057490 — 2005 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11057490
Vehicle 2005 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I HAVE A 2005 TOYOTA TUNDRA, WHICH HAS THE ENTIRE FRAME ALL RUSTED. I ALREADY REPLACED ALL BRAKE LINES AND DIFFERENTIAL BECAUSE OF THE RUST. THE MECHANIC SAID IT IS RUSTED SO BAD THAT IT COULD FALL APART. THERE WAS A LIMITED CAMPAIGN FOR A RECALL ON OUR TUNDRA AND THE SPRAY WAS DONE IN 2015. OBVIOUSLY IT DIDN'T TAKE BECAUSE OF ALL THE CONTINUOUS ISSUES WE ARE HAVING. I CALLED THE CORPORATE OFFICE OF TOYOTA AND OPENED AN CLAIM AND THE MANAGER I SPOKE TO REALLY COULD CARE LESS AND TOLD ME THAT ONCE THE WARRANTIES ARE OVER ITS NO LONGER THEIR (TOYOTA) PROBLEM. I REQUESTED A FIELD INSPECTION TECHNICIAN TO LOOK AT THE TRUCK . THAT REQUEST WAS DENIED BY THE MANAGER WHO STATED THAT HE WAS SPEAKING FOR TOYOTA. I ASKED FOR MY CLAIM TO BE REVIEWED BY SOME ONE ABOVE HIM AND HE STATED THEIR WAS NO ONE HIGHER THEM HIMSELF AND HIS DECISION WAS FINAL. I DON'T UNDERSTAND WHY THEY CAN'T LOOK AT THEIR PRODUCTS AND TELLS US IF IT IS SAFE TO DRIVE. OBVIOUSLY THEY NEW THERE WAS A PROBLEM OR THEY WOULDN'T HAVE THE LIMITED CAMPAIGN FOR A RECALL. THEY NEED TO DO MORE.

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