NHTSA Complaint #11057436 — 2012 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11057436
Vehicle	2012 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	October 28, 2017
Date Filed	December 29, 2017
Mileage	23,963 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

A COMPLETE FAILURE OF ALL DASHBOARD CONTROLS OCCURRED WITHOUT WARNING. CONTROLS SUCH AS RADIO, VOLUMN , AC, HEAT, ETC ARE ALL NON RESPONSIVE! HOWEVER, THE CAR CONTINUALLY BLOWS HOT AIR REGISTERED AS 90 DEGREES THROUGH THE VENTS AND BLOWER CAN NOT BE SHUT OFF!. THE CAR WAS PARKED ON A LOT IN SC. THE PROBLEM SURFACED WHEN I STARTED THE IGNITION TO LEAVE, AFTER ATTENDING A MEETING. I CAUTIOUSLY DROVE THE CAR HOME AND CALLED A TOW TRUCK TO TAKE IT TO A DEALER. IT HAS BEEN TWO MONTHS. YET, THE DEALER CAN NOT GET "BACK-ORDERED" PARTS FROM FORD MOTOR COMPANY TO FIX IT. I CAN NOT /WILL NOT DRIVE THE CAR IN THIS CONDITION. I WONDER WHAT OTHER ELECTRICAL PROBLEMS EXIST. THIS IS A SAFETY ISSUE -- ON A CAR WITH LESS THAN 24,000 MILES ON IT! I HAVE NO CAR TO DRIVE.

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