NHTSA Complaint #11376542 — 2012 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11376542
Vehicle	2012 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2020
Date Filed	November 27, 2020
Mileage	102,002 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2012 FORD TAURUS. WHEN YOU FIRST START THE CAR WHILE ITS STATIONARY, THE FCIM (FRONT CONTROL INTERFACE MODULE) MALFUNCTIONED WHICH CAUSED THE DEFROST TO HAVE ELECTRICAL ISSUES. AND THE RADIO DOES NOT WORK.DEALER STATED THAT THE DEFROSTER MALFUNCTIONED AND BLEW HOT AIR AT 90 DEGREES. THE VEHICLE WAS DIAGNOSED AS NEEDING THE FCIM I WAS NEVER GIVING A PRICE FOR THAT PART EITHER AND SPENT 250 DOLLARS ON A POSSABLE IDEA OF WHAT COULD BE WRONG. I NEED TO GET THIS FIXED IT MY WIFE CAR AND SHE DRIVE MY SPECIAL NEEDS DAUGHTER AROUND IN THIS. AND THERE ARE OVER 5000 LETTERS LIKE THIS ALL OVER THE INTERNET IT SEEMS TO BE A FLAW IN THAT FCIM MODULE.

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