NHTSA Complaint #11057402 — 2017 TOYOTA PRIUS VISIBILITY/WIPER

Complaint Details

ODI Number	11057402
Vehicle	2017 TOYOTA PRIUS
Component	VISIBILITY/WIPER
Date of Incident	December 27, 2017
Date Filed	December 29, 2017
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOPIC: 2017 PRIUS WINDSHIELD CRACKED. I HAVE 2017 PRIUS PURCHASED NEW ABOUT A MONTH AGO WITH 1500 MILES DRIVEN. 2 DAYS AGO, WHEN I PUMPED GAS, I NOTICED A SMALL CRACK IN UPPER RIGHT HAND SIDE ALONG THE EDGE. I DON'T REMEMBER GETTING HIT BY AN OBJECT WHILE DRIVING. YESTERDAY THE CRACKS GOTTEN LONGER. CHECKED THICKNESS BETWEEN MY FINGER, IT LOOKS THE SAME AS THAT OF A DRINKING GLASS. A QUICK SEARCH ON INTERNET REVEALED THAT IT IS A VERY COMMON ISSUE WITH 2016 OR NEWER MODEL. CALLED TOYOTA AND WAS INFORMED THAT IT IS A MANUFACTURE DEFECT. I HAVE OWED OTHER VEHICLES MADE BY TOYOTA AND HONDA THAT WERE HIT WITH FLYING OBJECT WITH NO PROBLEM. EVEN WITH CRACK, IT SHOULDN'T HAVE SPIRALED OUT THAT FAST AND LARGE. PLEASE INVESTIGATE TO SEE IF IT IS DESIGN MISTAKE IN PURSUE OF WEIGHT REDUCTION. THANK YOU.

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