NHTSA Complaint #11057182 — 2014 DODGE DART

CROSSING A BUSY ROAD TO THE MIDDLE TURN LANE MY 2014 DODGE DART STALLED OUT AND HAD A COMPLETE LOSS OF POWER, LEAVING ME IN THE MIDDLE OF THE ROAD AND I WAS ALMOST TBONED. I WAS QUICKLY ABLE TO START THE VEHICLE AGAIN TO GET INTO THE MIDDLE TURN LANE WHERE THE CAR STALLED OUT AGAIN. AFTER SEVERAL ATTEMPTS I WAS ABLE TO START THE CAR AND TURN AROUND TO HEAD BACK HOME AND OFF THE ROAD. WHILE DRIVING 100FT THE CAR WAS STILL JERKING AS IT WAS ABOUT TO STALL YET AGAIN. I GET THE CAR HOME AND LEAVE IT PARKED TO CALL THE DEALERSHIP. THE ONLY THING THEY KEPT ASKING ME ABOUT OR WERE CONCERNED ABOUT WAS MY OIL AND IF I HAD BEEN DOING MY OIL CHANGES. SO, THEY OBVIOUSLY WERE AWARE OF THIS ISSUE WITH THE ENGINE FAILURE AND THE OIL. I TOLD THE DEALERSHIP THAT I HAVE COMPLETE DOCUMENTATION OF EVERY OIL CHANGE HAVING BEEN DONE ON TIME, EVERY TIME AND THAT I WASN'T EVEN DUE FOR MY NEXT OIL CHANGE. THE SERVICE DEPARTMENT OF THE DEALERSHIP STILL SUGGESTED I CHECK MY OIL LEVEL. I CHECK MY OIL AND IT'S SO LOW THAT NOTHING IS ON THE DIP STICK, MY ENGINE WAS DRY OF OIL WITHOUT MY OIL PRESSURE SENSOR EVER HAVING GONE OFF AND ZERO OIL IN MY DRIVEWAY. I CALLED IMMEDIATELY AND HAD THE CAR TOWED TO THE DEALERSHIP AS IT'S A VERY DANGEROUS PROBLEM AND STILL UNDER THE POWERTRAIN WARRANTY. THE NEXT DAY THE DEALERSHIP CALLS ME TO INFORM ME THAT THE INFORMATION I HAVE THEM WAS CORRECT THAT THERE WAS NO OIL IN MY CAR, NO OIL LEAKS AND NO RESIDUE OF OIL TO BE FOUND! THEY THEN PROCEEDED TO TELL ME THAT THEY'VE FILLED IT WITH OIL AND I'M REQUIRED TO CONTINUE DRIVING THIS DANGEROUS VEHICLE THAT ALREADY ALMOST HAD ME TBONED FOR ANOTHER 1,000 MILES TO DO AN OIL CONSUMPTION TEST BEFORE CHRYSLER WILL POSSIBLY APPROVE ME FOR A NEW MOTOR THAT IS STILL COVERED UNDER THE POWERTRAIN WARRANTY. I WAS ALSO TOLD THAT THEY ARE AWARE OF THE ISSUE OF THE MOTOR JUST BURNING THE OIL IN THIS CAR AND THAT IT'S DANGEROUS.