NHTSA Complaint #11057071 — 2015 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11057071
Vehicle 2015 TOYOTA HIGHLANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 17,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR DOOR FAILED TO PROPERLY OPEN AND CLOSE. THE CONTACT HAD TO APPLY FORCE OR THE DOOR WOULD REMAIN OPEN. THE VEHILCE WAS TAKEN TO THE DEALER (FURIEL TOYOTA PONCE, INDUSTRIAL SAN RAFAEL, 00731, CALLE NAVARRA, PONCE, PUERTO RICO, 1-787-284-2020) FOR DIAGNOSTIC TESTING. THE DEALER INDICATED THAT THE WARRANTY EXPIRED ON NOVEMBER 1, 2017. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (ELECTRICAL SYSTEM). THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 17,400. PARTS DISTRIBUTION DISCONNECT.

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