NHTSA Complaint #11056983 — 2011 MAZDA CX-9

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11056983
Vehicle	2011 MAZDA CX-9
Component	EXTERIOR LIGHTING
Date of Incident	November 1, 2017
Date Filed	December 27, 2017
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY DRIVER SIDE HEADLIGHT WENT OUT A MONTH AGO. I CHANGED THE HID BULBS, THE FUSE AND NOTHING WAS WORKING. I TOOK IT TO A MAZDA DEALER FOR MY WARRANTY WHEN I BOUGHT IT. AFTER MAZDA CHECKED IT OUT, THEY FOUND MY HID BALLAST WAS FRIED DUE TO WATER CONDENSATION. MY HEAD LIGHT IS NOT BROKEN OR MISSING ANY PARTS. MY WARRANTY WILL NOT COVER IT. I HAVE READ IN SEVERAL SITES THAT THIS IS COMMON AND MAZDA KNOW ABOUT IT AND HAS DONE NOTHING TO FIX IT. I HAVE BEEN PULLED OVER SEVERAL TIMES CAUSE OF THIS.

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Other EXTERIOR LIGHTING Complaints

#11165496 — January 6, 2019 — OUR VEHICLE HAS WATER DRAINS OR "WEEP" LINES FOR THE SUNROOF. WE RECENTLY HAD THE ELECTRICAL SYSTEM STOP/START, DASH...

#11041760 — October 31, 2017 — DRIVERS LOW LIGHT BALLAST TOOK ON WATER AND RUSTED OUT CAUSING THE HEADLIGHT TO SHORT OUT.

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