NHTSA Complaint #11056955 — 2015 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11056955
Vehicle 2015 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 28,706 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT NAUSEOUS, SLEEPY, AND HAD HEADACHES. THERE WERE NO WARNING INDICATORS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) AND WAS SERVICED PER FORD REFERENCE NUMBER: 17N03 REGARDING THE CARBON MONOXIDE CONCERN. THE DEALER REPAIRED THE PLUGS AND REAR HATCH SEALS, USED FOILED PATCHES ON THE PLUGS ABOVE THE MUFFLER, REPLACED THE DRAIN VALVE, AND REPROGRAMMED THE HVAC SYSTEM. UPON DRIVING THE VEHICLE SEVERAL DAYS LATER, THE CONTACT STILL FELT ILL IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,706.

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