NHTSA Complaint #11056726 — 2013 FORD C-MAX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11056726
Vehicle	2013 FORD C-MAX
Component	POWER TRAIN
Date of Incident	October 30, 2017
Date Filed	December 26, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

TRANSMISSION WENT OUT 2200 MILES AWAY FROM HOME TWICE ABOUT ONE YEAR APART. BOTH TIMES THE TRANSMISSION BEGAN TO MAKE TERRIBLE NOISE BOTH IDLING AND ON THE ROAD. THE TWO DEALERS, ONE IN NASHUA, NEW HAMPSHIRE AND TNE OTHER IN GREENVILLE, SOUTH CAROLINA, CHECKED THE TRANSMISSION OIL FOR METAL PARTICLES WHICH WERE FOUND IN ABUNDANCE BOTH TIMES. I LOOKED AT THE OPENED TRANSMISSION WHERE I OBSERVED THE VERY LARGE ROLLER BEARINGS AND RACE FULL OF PITS AND GULLS OBVIOUSLY FROM POOR QUALITY METAL PARTS SINCE THE TRANSMISSION IS SEALED.

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