NHTSA Complaint #11486343 — 2013 FORD C-MAX

The contact owns a 2013 Ford C-Max. The contact stated that while operating the vehicle, a loud whining noise was present coming from the engine compartment and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be serviced. No additional information was available. The vehicle was not repaired. The local dealer was also notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 86,000.