NHTSA Complaint #11056110 — 2009 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11056110
Vehicle 2009 KIA SORENTO
Component AIR BAGS
Date of Incident
Date Filed
Mileage 37,413 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

KIA INSTALLED FOUR PASSENGER SEAT SENSOR PADS IN MY 2009 AND A NEW AIR BAG MODULE. WHILE IT WAS ALL COVERED BY WARRANTY WORK, NOW I PAID $133.54 TO HAVE IT CHECKED AGAIN, AND THEY WANT ME TO PAY AN ESTIMATE OF $2535.34 PLUS TAX TO HAVE THE NEW SENSOR INSTALLED. I TALKED TO A MANAGER FOR KIA AND THEY SAID IT WAS NOT THERE PROBLEM. IT IS A PROBLEM BETWEEN ME AND THE DEALER WHERE I BOUGHT THE CAR, IT SEEMS TO ME THAT THE DEALER REPLACED THE PARTS AS LONG AS IT WAS UNDER WARRANTY BUT THEY NEVER FIXED THE PROBLEM.( WHAT DO I DO}

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