NHTSA Complaint #10985484 — 2009 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10985484
Vehicle	2009 KIA SORENTO
Component	AIR BAGS
Date of Incident	August 1, 2010
Date Filed	May 13, 2017
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

AIR BAG IS OFF LIGHT COMES ON THE DASH FOR THE PASSENGER SIDE EVEN IF AN ADULT IS IN THE SEAT. I TOOK IT TO THE DEALER 2 TIMES WHILE UNDER WARRANTY AND THE FIRST TIME THEY SAID THE COMPUTER JUST NEEDED TO BE RESET. THE SECOND TIME THEY SAID WE WERE NOT SITTING IN THE SEAT CORRECTLY. I TOLD HIM I WEIGHED 190 LBS THAT THE WHOLE SEAT WAS COVERED WITH MY BOTTOM. THEY SAID NOTHING WAS WRONG WITH THE SENSOR. I SHOWED THEM PICTURES OF MY PHONE SHOWING WE WERE DRIVING DOWN THE ROAD AND THE LIGHT CAME ON. THEY DIDN'T SEAM TO CARE. IT STILL MALFUNCTIONS ABOUT 80%, THE WARRANTY RAN OUT A WHILE AGO. THE LIGHT WILL COME ON WHILE YOUR SITTING STILL AND IT WILL COME ON IN THE MIDDLE OF DRIVING. THE ONLY WAY TO GET IT BACK OFF IS TO STOP THE VEHICLE AND GET OUT AND SIT DOWN AGAIN, BUT IT WILL USUALLY DEACTIVATES AGAIN

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