NHTSA Complaint #11055934 — 2008 HONDA ODYSSEY

FOLLOWING A SERVICE IN WHICH MY TIMING BELT, SERPENTINE BELT, WATER PUMP, AND POWER STEERING PUMP WERE CHANGED, THE TENSIONER BOLT WAS SHEARED OFF TWICE WHILE I WAS DRIVING. THE FIRST TIME THAT THIS HAPPENED, THE MECHANIC REPORTED THAT HE HAD NEVER SEEN THIS PARTICULAR PROBLEM BEFORE. THE SECOND TIME THAT THE BOLT WAS SHEARED OFF (BOTH EVENTS WERE WITHIN A WEEK OF THE SERVICING), THE MECHANIC INFORMED ME THAT HE HAD DONE RESEARCH AND THIS SEEMED TO HAVE HAPPENED TO NUMEROUS HONDA ODYSSEY OWNERS. AS STATE ABOVE, THIS HAS HAPPENED TWICE IN THE PAST WEEK WHILE I WAS DRIVING, ONCE ON A RAMP, ENTERING THE INTERSTATE AND ONCE TURNING RIGHT ONTO A MAIN ROAD FROM A PARKING LOT.