NHTSA Complaint #11352817 — 2008 HONDA ODYSSEY

TL* THE CONTACT OWNED A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED EIGHT DAYS PRIOR AT THE LOCAL DEALER. THE CONTACT STATED THAT WHILE DRIVING A BURNING ODOR OCCURRED INSIDE THE CABIN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AS SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT AND HER FAMILY WAS ABLE TO EXIT THE VEHICLE SAFELY. AFTER, EXITING THE VEHICLE SHE NOTICED FIRE AND LIQUID WAS DRIPPING UNDER THE CHASSIS. THE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT SEVERAL EXPLOSIONS WERE HEARD AND PIECES OF THE VEHICLE FLEW OFF. THE CONTACT CALLED THE PARK RANGER AND THEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT FILED A REPORT. THE VEHICLE WAS TOWED TO A TOW YARD AND WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE AS TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000. *LN THE CONSUMER STATED THE VEHICLE WAS SERVICED ON 8/11 FOR A LEAKING POWER STEERING HOSE. *JS