NHTSA Complaint #11055846 β 2016 HYUNDAI ELANTRA
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11055846 |
| Vehicle | 2016 HYUNDAI ELANTRA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 27,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I PURCHASED THE 2016 HYUNDAI ELANTRA GT FROM VAN HORN HYUNDAI IN SHEBOYGAN WI ON 8/18/17. IT WAS SOLD AS CERTIFIED PRE OWNED - NO ACCIDENTS. THE AUTO CHECK REPORT THEY PROVIDED SHOWED A CLEAN HISTORY. I BEGAN EXPERIENCING WHAT SEEMED TO BE SUSPENSION ISSUES- CAR WOULD SKIP SIDEWAYS ON BUMPS AND HAD THE FEELING THAT IT WANTED TO FISHTAIL. I ORDERED A CARFAX REPORT AND IT SHOWED THE VEHICLE WAS IN 2 ACCIDENTS, AND AFTER MORE DIGGING, I FOUND IT WAS SOLD BY INSURANCE AUTO AUCTIONS TO JOE VAN HORN CHEVROLET IN PLYMOUTH WI. WHEN I PRESENTED THE DEALERSHIP WITH WHAT I HAD DISCOVERED, THEY CLAIMED IT WAS A MISTAKE AND THAT THEY HAD NO WAY OF KNOWING THE HISTORY OF THE VEHICLE SINCE IT WAS ORIGINALLY PURCHASED BY ONE OF THEIR OTHER DEALERSHIPS. THEY DID, HOWEVER, SHOW ME THE VEHICLE CHECK LIST FROM JOE VAN HORN WHICH SHOWS MAJOR DAMAGE TO THIS VEHICLE INCLUDING FRAME REPAIRS AND AIR BAG DEPLOYMENT. THEY PURCHASED THE VEHICLE BACK FROM ME FOR WHAT I PAID AND I GOT A DIFFERENT VEHICLE THAT ACTUALLY DID CHECK OUT. THIS WAS A CLEAR CASE OF FRAUD BY THE DEALERSHIP AND THEY KNEW THEY WERE FOUND OUT. I AM HAPPY THAT THEY DIDN'T GIVE ME ANY GRIEF ABOUT RETURNING THE VEHICLE, MOST DEFINITELY TO AVOID A LAWSUIT! HOWEVER, THE VEHICLE IS NOW LISTED FOR SALE AGAIN 2 DAYS AFTER I RETURNED IT WITH NO DISCLOSURE IN THE LISTING AS TO IT'S HISTORY. I BELIEVE THAT THE FRAME OF THIS VEHICLE WAS DAMAGED IN SUCH A WAY AS TO PREVENT IT FROM EVER BEING PROPERLY ALIGNED TO DRIVE SAFELY.
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