NHTSA Complaint #11055420 — 2009 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11055420
Vehicle	2009 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	June 2, 2017
Date Filed	December 18, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY 2009 VOLKSWAGEN STOPED STARTING, SO I HAD IT TOWED INTO A DEALERSHIP WHERE THEY RAN A FEW TESTS AND DETERMINED THAT MY TIMING CHAIN TENSIONER FAILED WHICH RESULTED IN THE FAILURE OF MY ENGINE. AS A RESULT, I NEEDED TO PAY AROUND $7000-$8000 IN ORDER TO REPLACE. GIVEN I COULD NOT AFFORD, IVE BEEN MAKING MY MONTHLY PAYMENT AS I AM FINANCIALLY OBLIGATED TO DO SO. THE CAR ONLY HAD 70,000 MILES, THEREFORE I AM SURPRISED THAT THE ENGINE ALREADY WENT AND FEEL THIS IS SOMETHING VW SHOULD REPLACE.

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