NHTSA Complaint #11054934 — 2007 JEEP COMMANDER 4X4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11054934
Vehicle	2007 JEEP COMMANDER 4X4
Component	ELECTRICAL SYSTEM
Date of Incident	December 7, 2017
Date Filed	December 15, 2017
Mileage	7 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FINAL DRIVE CONTROL MODULE (FDCM). VEHICLE HAD N23 AND P73 RECALLS COMPLETED. SOMETIME LATER, LOST 4WD LOW. RETURNED TO DEALER FOR RE FLASH PER FCA RECALL FOR LIFE. UPON INVESTIGATION, THEY CANNOT ACCESS FDCM DUE TO A SHORT; PART NEEDS REPLACED. CALLED FCA MULTIPLE TIMES AND THEY WILL NOT COVER AS ITS HARDWARE AS OPPOSED TO SOFTWARE RECALL. THERE ARE MANY INSTANCES, IN MY RESEARCH, WHERE THEIR RECALL CAUSES THE LOSS OF 4WD LOW. FCA KNOWS THEIR "FIX" WAS FOR A HARDWARE ISSUE AND THEY FAIL TO COVER IT. OWNED JEEPS A LONG TIME AND I'M DONE. I HAVE SIX CHILDREN SO THEY MAYBE THEY CAN DO THE MATH ON WHAT THIS WILL COST THEM OVER GENERATIONS!

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