NHTSA Complaint #11054788 — 2010 RAM 1500

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO SHINE BRIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO DRIVE SINCE THE HEADLIGHTS WERE VERY DIM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ULTIMATE CHRYSLER DODGE JEEP RAM, 2674 U.S. 62, MOUNTAIN HOME, AR 72653) AND THE CONTACT HAD TO PAY FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/16/18*JB