NHTSA Complaint #11054676 — 2013 NISSAN MURANO VISIBILITY/WIPER

Complaint Details

ODI Number	11054676
Vehicle	2013 NISSAN MURANO
Component	VISIBILITY/WIPER
Date of Incident	December 14, 2017
Date Filed	December 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

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#11011937 — August 1, 2017 — TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH...

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