NHTSA Complaint #11054393 — 2017 VOLKSWAGEN GOLF R

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11054393
Vehicle	2017 VOLKSWAGEN GOLF R
Component	ENGINE
Date of Incident	December 11, 2017
Date Filed	December 13, 2017
Mileage	10,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WAS DRIVING DOWN THE FREEWAY WHEN THE CAR LOST COOLANT. DISCOVERED ROAD DEBRIS HAD PUNCTURED THE SECONDARY HEAT EXCHANGER LOCATED ON THE LOWER FRONT PASSENGER SIDE. THE FRONT FACIA PROVIDES ABSOLUTELY NO PROTECTION FROM DEBRIS AND OTHER DAMAGE WAS NOTED ON THE EXCHANGER SURFACE. HAD TO PULL OVER AS THE ENGINE OVERHEATED AND GET THE CAR TAKEN TO THE DEALER FOR REPAIRS. THIS SEEMS TO BE A DESIGN FLAW - SEARCHING THE INTERNET THERE ARE SEVERAL INCIDENCES OF PUNCTURED HEAT EXCHANGERS.

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