NHTSA Complaint #11054120 — 2017 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11054120
Vehicle	2017 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	December 11, 2017
Date Filed	December 12, 2017
Mileage	4,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I STARTED IT AND NOTICED IMMEDIATELY SOMETHING WAS WRONG. VEHICLE STARTED MOVING AND I TRIED TO APPLY BRAKE. BRAKE WAS HARD INITIALLY AND VEHICLE CONTINUED MOVING. THEN I WAS ABLE TO DEPRESS THE BRAKE PEDAL ALL THE WAY BUT IT KEPT MOVING. WITH MY DAUGHTER IN THE CAR I GOT PANIC. I SWITCHED TO P AND VEHICLE KEPT GOING, THOUGH SLOWLY ON THE STREET. THEN I TURNED POWER OFF AND REMOVED THE KEY. AT THIS POINT ALL DASH BOARDS LIGHTS WERE ON AND IT WAS MAKING A LOUD, WIRED NOISE. IT LASTED SEVERAL SECONDS AND VEHICLE KEPT MOVING DURING THIS TIME. FINALLY IT CAME TO A STOP IN THE MIDDLE OF THE STREET. THE VEHICLE HAS ONLY 4200 MILES. THE SCARY THING IS, BRAKE FAILED FOR NO REASON AND ALL DASH BOARD LIGHTS WERE ON EVEN AFTER THE KEY WAS REMOVED.

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