NHTSA Complaint #11053965 — 2012 AUDI A6

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11053965
Vehicle	2012 AUDI A6
Component	STEERING
Date of Incident	December 4, 2017
Date Filed	December 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2012 AUDI A6 MY VEHICLE SUDDENLY WOULD NOT START. THE IGNITION DID NOT TURN ON. IT SAID "DO NOT DRIVE - STEERING DEFECTIVE" STEERING COULD NOT BE TURNED, GEARS COULD NOT BE SHIFTED. THE VEHICLE HAD TO BE TOWED USING DOLLY TOW TRUCK SINCE ALL THE WHEELS WERE LOCKED. THE DEALER SAID IT HAD A FAULTY STEERING CONTROL MODULE AND GAVE ME A VERY EXPENSIVE REPAIR BILL. THIS IS A SAFETY RELATED ISSUE AND IF THE STEERING LOCKS LIKE THIS ON THE HIGHWAY, THIS COULD LEAD TO SEVERE INJURY OR DEATH. ON THE INTERNET I FOUND MANY OTHER CUSTOMERS HAVING SIMILAR COMPLAINTS. SOME EXAMPLES BELOW: HTTPS://WWW.AUDIWORLD.COM/FORUMS/A6-S6-C6-PLATFORM-DISCUSSION-58/TRANSPONDER-STEERING-COLUMN-2834070/ HTTP://DOYLESTOWNAUTOSHOP.COM/A6-AUDI-STEERING-COLUMN-LOCK-PROBLEMS/ I KINDLY REQUEST NHTSA TO REVIEW THIS SAFETY ISSUE AND REQUEST AUDI TO FIX THE AFFECTED VEHICLES ASAP. THANKS.

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