NHTSA Complaint #11053887 — 2014 FORD TAURUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11053887
Vehicle	2014 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2017
Date Filed	December 11, 2017
Mileage	77,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

FUEL PUMP CONTROL MODULE FAILED CAUSING ENGINE TO STALL AND NOT ABLE TO BE RESTARTED. FORTUNATELY AT THE TIME I WAS AT THE SIDE OF THE ROAD IDLING, HOWEVER I WAS 5 MINUTES AWAY FROM GETTING ON THE HIGHWAY. PARKED CAR, AND PURCHASED REPLACEMENT FUEL MODULE FROM FORD DEALER AND ABLE TO GET CAR RUNNING AGAIN. FORD HAS ISSUED RECALL 16S31, HOWEVER MY '14 TAURUS WITH A NATURALLY ASPIRATED 3.5L IS NOT INCLUDED IN THAT RECALL. PART NUMBER OF THE MODULE IS AA8A-9D412-CA AND SUPPLIER CODE DOESN'T APPEAR TO BE ONE OF THE STATED SUPPLIERS THAT IS OK TO USE. SUPPLIER CODE APPEARS TO BE -OC. SEE ATTACHED PHOTO AND COMPARE TO INFORMATION SUPPLIED IN RECALL 16S31. REPLACEMENT PART IS P/N AA8Z-9D370-B. DEALER COST WITH TAX FOR THE PART WAS APPROX. $70

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