NHTSA Complaint #11053823 — 2011 HYUNDAI SONATA

THE CONTROLS ON MY STEERING WHEEL WILL RANDOMLY QUIT WORKING. THE CRUISE CONTROL WILL WORK FINE ONE TIME AND THEN THE NEXT I CAN'T HIT SET OR THE CANCEL BUTTON WILL BE THE CRUISE OR IT WILL FLIP THROUGH THE OTHER OPTIONS (TRIP BUTTON). IF I HIT THE STEERING WHEEL IN THIS VICINITY IT WILL WORK CORRECTLY SOMETIMES. THE VOLUME BUTTON WILL EITHER MUTE, OR THE + WILL ACTUAL DECREASE THE VOLUME. THE BUTTON TO CHANGE THE STATION (PRESETS) WILL CHANGE THE MODE (AM, CD, SIRIUS...) SOMETIMES ONE DIRECTION (UP) WORKS AND THE OTHER DOES SOMETHING ELSE RANDOM. ALL OF THE STEERING WHEEL CONTROLS SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT WORK CORRECTLY MOST DAYS VS SOME DAYS THE BUTTONS WORK FINE. I TOOK IT TO THE DEALERSHIP PRIOR TO THE WARRANTY EXPIRING AND IT WORKED FINE. NEXT DAY, ISSUES AGAIN. I SAW OTHER COMPLAINTS ABOUT THIS BUT CAN'T SEEM TO MAKE IT HAPPEN WHEN I NEED IT TO. FRUSTRATING SINCE IT IS SAFER TO USE THESE CONTROLS THAT THE BUTTONS ON THE DASH.