NHTSA Complaint #11053798 — 2001 HYUNDAI SANTA FE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11053798
Vehicle	2001 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	October 1, 2017
Date Filed	December 10, 2017
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I HAD BEEN DRIVING THE VEHICLE HOME AND NOTICED THE CAR WAS RUBBING AGAINST THE CAR. THE SUBFRAME HAS RUSTED SO MUCH THAT I CAN'T DRIVE IT. HAD TAKEN THE VEHICLE TO FIRESTONE. THEY SAID NOT TO DRIVE IT AND YOU SHOULD HAVE IT TOWED TO OUR HOUSE. THEY SAID THE TIRE WOULD FALL OFF OR WORSE. THEY WOULDN'T TOUCH IT. SO I HAD IT TOWED TO THE HYUNDAI DEALERSHIP. THEY TOLD ME THAT TO REPLACE THE SUB FRAME IN THE FRONT ON THE DRIVER'S SIDE, IT WOULD COST $2000. WHEN I TOWED THE VEHICLE TO HYUNDAI, THEY SAID IT COULD COST UP TO $5000. I COULDN'T AFFORD TO FIX IT. I THEN TOWED IT HOME AND IT IS SITTING IN MY GARAGE. I WISH I WOULD HAVE KNOW ABOUT THIS PROBLEM BEFORE I BOUGHT.

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