NHTSA Complaint #11501060 — 2001 HYUNDAI SANTA FE

The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco’s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver’s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.