NHTSA Complaint #11053613 — 2017 CHRYSLER PACIFICA
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11053613 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I PURCHASED A 2017 PACIFICA AND WAS TOLD AFTER I PURCHASED IT TO BRING IT BACK FOR A SEATBELT RECALL. I HAD AN APPOINTMENT AND WHEN I CALLED TO CONFIRM I WAS TOLD IT WAS FIXED BEFORE I PURCHASED IT ?? A WEEK LATER I HAD A VAN FULL OF CHILDREN AND MY DAUGHTER WAS IN THE 2ND ROW , MY HUSBAND CAME TO A STOP AND THE BUCKLE BROKE AND MY DAUGHTER FELL FORWARD. MY HUSBAND AND I ARE VERY UNHAPPY WITH THIS VAN AND AFTER HEARING RECALL AFTER RECALL WE WANT OUT OF THIS LEASE!! I CALLED CHRYSLER CUSTOMER CARE AND PUT IN A FORMAL COMPLAINT AND WAS TOLD, " THEIR HANDS ARE TIED "
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