NHTSA Complaint #11053494 — 2009 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11053494
Vehicle	2009 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 8, 2017
Date Filed	December 8, 2017
Mileage	156,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).

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