NHTSA Complaint #11053418 — 2014 MAZDA CX-5

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO THE LOCAL MAZDA DEALER. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 10206) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,432.