NHTSA Complaint #11053396 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11053396 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
PURCHASED MY VEHICLE IN JULY 2017. DUE TO AN UNRELATED POWER ISSUE THAT OCCURRED UNDER FULL THROTTLE, I HAD TO DRIVE MY CAR ON A LOT OF FULL THROTTLE RUNS AT HIGHWAY SPEED TO HELP THE DEALERSHIP DIAGNOSE THE ISSUE. THIS WENT ON FOR WEEKS, TRYING TO GET THE DEALERSHIP TO DUPLICATE THE PROBLEM. AFTER THEY ALLEGEDLY FINALLY FIXED THE PROBLEM. I CONTINUED TO DRIVE MY EXPLORER VIGOROUSLY ON THE HIGHWAY TO MAKE SURE THE POWER ISSUE WAS CORRECTED, (THAT ISSUE IS NOT MY COMPLAINT AS IT APPEARS TO BE FIXED). HOWEVER DURING ALL THESE WEEKS OF FREQUENTLY DRIVING AT HIGH RPMS, I HAD HEADACHES ALMOST EVERY TIME I GOT TO MY DESTINATION. I SELDOM GET HEADACHES AND CERTAINLY NOT ALMOST DAILY. DURING CERTAIN TIMES, DEPENDING ON HOW LONG MY TRIP WAS, I ALSO SMELLED WHAT SEEMED TO BE STRONG FUMES, EVEN WHEN THERE WERE NO VEHICLES NEARBY OR IN FRONT OF ME. I RECENTLY LEARNED THAT THERE WERE OTHER EXPLORER OWNERS HAVING ISSUES. TO MY SHOCK, I SAW THAT A LOT OF OWNERS WERE STATING THAT THEY WERE NOTICING THE FUMES WHEN THE CAR WAS DRIVEN HARD, WHICH IS THE KIND OF DRIVING I HAD BEEN DOING WHEN I NOTICED THE FUMES, AND NORMALLY WOULD NOT HAVE. I HAVE GOTTEN TO WHERE I HAVE TO FEATHER THE PEDAL DURING DRIVING TO MINIMIZE THE ODOR OF FUMES. I ALSO HAVE A PREGNANT WIFE WHO I WON'T ALLOW IN THE VEHICLE ANYMORE AND SURELY WILL NOT BE ABLE TO PLACE MY NEWBORN CHILD IN THIS EXPLORER TO BE EXPOSED TO FUMES OF THIS AMOUNT. THIS IS THE MOST MONEY I EVER SPENT ON A VEHICLE AND I'M AT A COMPLETE LOSS. I AM VERY FEARFUL OF PUTTING MY FAMILY IN THIS VEHICLE, ESPECIALLY A NEWBORN.
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