NHTSA Complaint #11053311 — 2016 FORD F-150

TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE DOORS TO THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED BOTH WHILE THE VEHICLE WAS BEING DRIVEN AND WHILE PARKED. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WA 98027) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ACTUATION CABLE FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.