NHTSA Complaint #11052907 — 2009 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11052907
Vehicle 2009 DODGE JOURNEY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 167,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.

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