NHTSA Complaint #11052835 — 2013 KIA FORTE KOUP

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11052835
Vehicle	2013 KIA FORTE KOUP
Component	ENGINE
Date of Incident	October 13, 2017
Date Filed	December 6, 2017
Mileage	57,971 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ON 10/13/17, MY SON WAS DRIVING HOME ON THE FL TURNPIKE FROM COLLEGE WHEN HIS ENGINE SEIZED. LUCKY HE WAS NOT SERIOUSLY INJURED OR KILLED. HAD CAR TOWED TO THE NEAREST KIA ORLANDO W DEALER, FOUND OUT THE ENGINE ROD WAS BLOWN THROUGH TOP AND BOTTOM OF BLOCK. ENGINE WAS REPLACED WITH A SHORT BLOCK AND REUSED PARTS. DURING TEST DRIVE CAR STALLED DUE TO A TIMING CHAIN FAILING. REPLACED TIMING CHAIN, THEN THE IGNITION COIL WENT AND HAD TO BE REPLACED. NEXT, THE CAR BEGAN TO MISFIRE AND THEY REPLACE ALL 4 FUEL INJECTORS. THEN TOLD CYLINDER 2 FAILED THE COMPRESSION TEST WHICH MEANS THE NEW MOTOR FAILED. KIA SENT NEW HEADS TO A MACHINE SHOP AFTER SEVERAL WEEKS WE WERE TOLD THEY WERE BAD AND HAD TO ORDER NEW ONES. NOW WAITING ON NEW HEADS TO ARRIVE BE SENT BACK TO THE MACHINE SHOP THE REPLACED ON EXISTING BLOCK. STILL WITH OUT A CAR NEARLY 2 MONTHS LATER. I SEE KIA HAD SEVERAL RECALLS BUT NOT ON THE FORTE... THE KIA FORTE CONTAINS THETA II 2.4-LITER ENGINE. CURRENTLY, THE SAME ENGINE IN THE HYUNDAI SONOTA WHICH WAS MANUFACTURED BY THE SAME COMPANY WAS RECALLED IN THE 2013 - 2014 CARS. VERY FRUSTRATED WITH KIA'S PROCESS THE FACT THAT WHEN WE ASK FOR DOCUMENTATION THEY WILL NOT PROVIDE. SENT US A PRELIMINARY INVOICE WITH A MAJORITY OF THE INFORMATION MISSING. WE DO HAVE DOCUMENTATION OF PROOF. OUR SON HAS BEEN WITHOUT A CAR AT COLLEGE FOR 2 MONTHS.

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