NHTSA Complaint #11052153 — 2012 LEXUS ES350

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11052153
Vehicle	2012 LEXUS ES350
Component	AIR BAGS
Date of Incident	May 1, 2017
Date Filed	December 4, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TAKATA RECALL. I HAVE CALLED LEXUS OF GREENVILLE, S.C. NUMEROUS TIMES WITH NO SUCCESS. THEY WILL NOT EVEN CALL ME BACK. ACCORDING TO THE RECALL I CAN'T HAVE SOMEONE RIDE IN THE PASSENGER FRONT SEAT. I HAVE VIRTUALLY LOST THE USE OF THIS VEHICLE. THIS HAS BEEN GOING ON FOR AT LEAST SIX MONTHS WITH NO END IN SITE. WHAT ELSE CAN I DO?

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