NHTSA Complaint #11052113 — 2016 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11052113
Vehicle	2016 FORD FOCUS
Component	STEERING
Date of Incident	November 29, 2017
Date Filed	December 3, 2017
Mileage	23,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE WERE DRIVING APPX 57 MPH ON A TWO LANE HIGHWAY, WHEN AN INFORMATION WARMING CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED AND MY BOYFRIEND SAID ALL OF A SUDDEN THE STEERING GOT EXTREMELY HARD. HE MANAGED TO STEER IT HOME AND WE READ THE MANUAL ABOUT IT, THEN TRIED TO RESTART THE CAR ABOUT AN HOUR LATER AND IT WAS OK AT FIRST THEN ABOUT W MINUTES LATER IT HAPPENED AGAIN. SO WE HAD IT TOWED IN. THE DEALERSHIP SAID THE BATTERY HAD TO BE CHARGED BECAUSE IT WAS LOW.

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