NHTSA Complaint #11052055 — 2009 TOYOTA COROLLA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11052055
Vehicle	2009 TOYOTA COROLLA
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2017
Date Filed	December 3, 2017
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I OWN A 2009 COROLLA THAT HAS 108,000 MILES. I TOOK IT TO THE DEALER FOR THE AIRBAG RECALL FIX, AND IT ALSO HAD THE ENGINE CHECK LIGHT ON. THE DEALER SAID THAT THE OBD-II CODE P0354 CAME UP IN THE DIAGNOSTICS AND THE VEHICLE NEEDED A NEW ENGINE WIRE HARNESS AT A COST OF $2,000 DOLLARS. I DID MY OWN RESEARCH AND FOUND THIS TOYOTA TECHNICAL SERVICE BULLETIN LINK THAT DESCRIBES EXACTLY THE PROBLEM AND ALSO INCLUDES MY CAR'S VIN. HTTP://ALFLASH.COM.UA/REFER/T-SB-0379-08.PDF APPARENTLY,TOYOTA KNEW OF THE WIRING HARNESS PROBLEM, BUT THEY CHOSE TO CONCEAL IT AND FIX ONLY IF THE CUSTOMER COMPLAINED. THEY EXPECTED THE CUSTOMER TO PLAY DETECTIVE AND FIND THEIR LATENT DESIGN FAULT! I HAVE OWNED FIVE OTHER CARS SINCE 1973, ONE FOR 23 YEARS, AND I NEVER HAD TO REPLACE THE ENGINE WIRE HARNESS!

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