NHTSA Complaint #11051811 — 2010 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE STEERING COLUMN CONTROLS CEASED TO FUNCTION. THE CONTACT, A CERTIFIED TOYOTA MECHANIC, DIAGNOSED THAT THE SPIRAL CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER'S REPRESENTATIVE INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR THE SCOPE OF THE RECALL EVEN THOUGH THE RECALL WAS VOLUNTARY. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.