NHTSA Complaint #11051810 — 2012 CHEVROLET CRUZE ENGINE

Complaint Details

ODI Number	11051810
Vehicle	2012 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	November 9, 2017
Date Filed	December 1, 2017
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE SHUT DOWN AND WAS TOWED TO CHAMPION CHEVROLET CADILLAC (36006 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE IT WAS DIAGNOSED THAT HEAD GASKET NEEDED TO BE REPLACED. IT WOULD COST AN ADDITIONAL $500 FOR ADDITIONAL DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-356-5888446. THE MANUFACTURER STATED THAT THE WATER PUMP WAS REPLACED IN 2014 AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.

Related Complaints for the 2012 CHEVROLET CRUZE

Other ENGINE Complaints

#11711132 — January 15, 2026 — Check engine light on Car smoking when driven and smells like burning oil

#11693383 — October 14, 2025 — My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cove...

#11685443 — September 6, 2025 — Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn ...

#11654069 — April 11, 2025 — I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . ...

#11650936 — March 26, 2025 — Coolant leaking , engine knock sound , turbo issue

Recent Complaints for the 2012 CHEVROLET CRUZE

#11655044 — POWER TRAIN — April 16, 2025 — Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th ...

#11650936 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — March 26, 2025 — Coolant leaking , engine knock sound , turbo issue

#11650936 — FUEL/PROPULSION SYSTEM — March 26, 2025 — Coolant leaking , engine knock sound , turbo issue

#11649148 — POWER TRAIN — March 18, 2025 — Car started jerking when put in reverse and slams hard into 5th gear only. Taken to transmission shop and they have n...

#11627746 — UNKNOWN OR OTHER — November 27, 2024 — The check engine light keeps coming up after I buy gas in it and when I take it to Autozone for diagnose it keeps say...