NHTSA Complaint #11051670 — 2013 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11051670
Vehicle	2013 FORD C-MAX
Component	STEERING
Date of Incident	November 30, 2017
Date Filed	December 1, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

UNABLE TO DRIVE CARE DUE TO SUDDEN LOSS OF POWER STEERING (HAPPENED WHEN PARKED FOR JUST A FEW MINUTES -- WENT IN BUILDING TO PICK UP SON FROM DAYCARE, CAME OUT AND NO POWER STEERING WHEN I RESTARTED CAR). THIS HAS APPARENTLY BEEN A PROBLEM ON OTHER FORD MODELS OF THE SAME YEAR AND THERE ARE RECALLS FOR THOSE, BUT NOT FOR THE C-MAX. UNSURE IF THIS COULD HAPPEN WHILE DRIVING, BUT IT COULD BE CATASTROPHIC IF IT DID. CAR HAS 52000 MILES AND HAS BEEN DEALER MAINTAINED.

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