NHTSA Complaint #11051646 — 2016 FORD FIESTA

I HAVE REPORTED THIS PROBLEM BEFORE.. THE LEVER FOR THE ENGAGE/DISENGAGE FOR THE TILT TELESCOPIC WHEEL IS VERY HARD FOR ME TO ENGAGE I'M 76 & IT TAKES A LOT OF HAND STRENGTH TO MOVE IT UP & DOWN. I COMPLAINED TO THE SERVICE PERSON AT THE DEALER ABOUT THIS BUT SHE CLAIMED THEY COULDN'T TOUCH THAT IT'S A SAFETY ISSUE; WELL I KNEW ABOUT THE SAFETY & I'M NOT ASKING TO REMOVE THE LEVER JUST MAKE IT EASIER FOR ME TO USE... SO HERE I AM ONE YEAR LATER & MY HAND & THUMB ARE PERMANENTLY DAMAGED & THE PAIN IS HORRENDOUS.. ANOTHER DEFAULT OR DEFECT FROM FORD & IN ADDITION THIS VEHICLE SHOULDN'T EVEN HAVE BEEN ON THE LOT FORD HAD ALREADY NOTIFIED DEALERS ABOUT THE PROBLEMS WITH THE TRANSMISSION IN THESE MODELS SO NOW IN ADDITION TO THIS ISSUE I'M IN A CLASS ACTION LAWSUIT WITH THIS NEW CAR..