NHTSA Complaint #11051486 — 2004 VOLVO XC90

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11051486
Vehicle	2004 VOLVO XC90
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 30, 2017
Date Filed	November 30, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

A FEW DAYS AGO I BEGAN TO SMELL FUEL IN THE REAR SEAT OF THE VEHICLE AND ON THE OUTSIDE. THE SMELL BEGAN TO GET WORSE AND LINGER FOR DAYS AFTER OPERATING IT. AFTER SOME RESEARCH I DETERMINED IT TO BE THE FUEL PUMP ISSUE THAT SIMILAR YEARS AND MODELS WERE RECALLED FOR IN 2009. MY VEHICLE WASN'T ON THE RECALL SINCE IT WAS PURCHASED IN PA RATHER THAN IN ONE OF THE SOUTHERN STATES. I TOOK IT TO THE DEALER AND THEY CONFIRMED IT WAS THE FUEL PUMP. VOLVO AGREED TO PAY FOR THE PART BUT NOT THE LABOR WHICH AMOUNTS TO $800. THESE FUELS PUMPS PRESENT AN EXTREME RISK FOR FIRE AND INJURY AND ALL VEHICLES SHOULD HAVE BEEN RECALLED AT VOLVOS EXPENSE. VOLVO SHOULD DO THE RIGHT THING AND PAY FOR THE REPAIRS OR NHTSA SHOULD FORCE THEM TO. JUST BECAUSE OF VEHICLE WAS PURCHASED IN ONE STATE VERSUS ANOTHER SHOULD NOT DICTATE WHETHER THEY ARE RECALLED OR NOT.

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