NHTSA Complaint #11051375 — 2011 AUDI Q5

AFTER MY CAR HAD BEEN SITTING FOR 8 DAYS I WENT IN GARAGE TO CRANK IT. THE CAR CRANKED BUT SHOOK VIOLENTLY. I IMMEDIATELY SHUT IT OFF. I TRIED TO RE CRANK IT BUT IT WOULD NOT CRANK. I CALLED AUDI AND HAD IT TOWED IN. THEY TOLD ME THE "LIFETIME" TIMING CHAIN WAS STRETCHED. THAT THE REPAIR WOULD COST BETWEEN $4,000 AND $7,000 TO FIX. I DID SOME QUICK SEARCHING AND SAW OTHER FOLKS WITH SIMILAR ISSUES. THE CAR HAS 98,000 MILES , ALWAYS SERVICED BY AUDI. I CALLED AUDI AND TOLD THEM THIS APPEARS TO BE A RE OCCURRING ISSUE AND I THOUGH THEY SHOULD HANDLE THE FIX. THEY CALLED ME BACK AND SAID THEY WOULD SPLIT THE COST. I TOLD THEM TO PROCEED WITH THE REPAIR. THIS IS THE SECOND MAJOR PROBLEM WITH THE ENGINE, THE FIRST WAS "OIL CONSUMPTION" WHICH THEY REPAIRED FOR FREE. ANOTHER $7,000 FIX. I JUST SAW A EPISODE ON "NEWS 5 INVESTIGATES" CHICAGO DESCRIBING THE EXACT SAME ISSUE WITH A VW, AND ALSO LISTING AUDI'S 2011. ITS ON THEIR WEBSITE.